Safety & Terms of Service

This page outlines what you can expect from the course, how we’ll work together, and the boundaries that help keep the space clear and respectful for everyone involved.

Please read this carefully before registering.
By joining the course, you confirm that you’ve read and agreed to the terms below.

What This Is — and What It’s Not

This is a calm, confidential space for reflection, writing, and emotional clarity. You’ll be invited to listen inward, to explore your thoughts and experiences on the page, and to connect with others in a respectful, grounded setting.

This is not therapy, counselling, or crisis support. It’s not a place to be fixed or analysed. It’s also not a writing class, performance group, or creative critique space.

About Your Facilitator

I am not a therapist or clinician.
I am a facilitator with experience in guiding reflective, emotionally intelligent spaces — both one-to-one and in groups. I’m fully insured under RFCC Ltd.

Confidentiality & Group Agreements

You’re welcome to bring whatever emotions arise — silence, tears, laughter, stillness — it’s all part of the process. But you will never be asked to share more than feels right for you.

We begin each course with a few shared agreements to ensure the space feels safe and grounded:

  • Respect one another’s stories and privacy

  • No unsolicited advice or “fixing”

  • Everything shared in the group stays in the group

  • Step in and step back — make space for everyone

As a facilitator, I hold confidentiality within the limits of UK law (e.g. if someone is at risk of serious harm, I may be required to seek help).

Payment & Cancellation

  • Payment is due in full before the course begins

  • Refunds are available up to 10 days before the course start date

  • No refunds will be given after that point, unless under exceptional circumstances

  • One-to-one sessions must be completed within 6 months of the course start date

  • Payment plans may be available — please ask if helpful

Accessibility & Location

Courses take place in Torphins, Aberdeenshire.
If you’re unable to travel, I may consider a home visit. Please get in touch to discuss.

Agreement

By registering, you confirm that:

  • You understand this is not therapy or a clinical service

  • You are participating voluntarily and take responsibility for your well-being

  • You agree to uphold the shared agreements around confidentiality and respect

  • You have read and accept the payment and cancellation terms


rachel@rachelferguson.net
RFCC Ltd